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Advertised vs Delivered
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money

I received from Telus ( telecommunications company), after I responded to a survey, an offer of a gift worth $179.95 and all I needed to pay was shipping and handling of $5.95. I would not normally respond to such offers but since it appeared to come from a reputable telecommunication company, I decided to follow up on this offer.

I gave my credit card number for the $5.95 and now find I have been charged $189.98 and $179.95 on both May 25 and June 3 - so I am now out almost $400.00 for a very small test sample of the cream offered.

The Sample was not shipped until June 6, and both charges were made prior to that time. The invoice number for this was 1398956 and the sky was S1 Hydro and Ee insert.

Product or Service Mentioned: Lumoluxe Serum Free Trial.

Reason of review: Problems with payment.

Monetary Loss: $364.

Preferred solution: Full refund.

I didn't like: Being scammed and losing money from my account.

  • Being Scammed
Company wrote 0 public responses to the review from Jun 24, 2017.
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